Phone: (623)975-8400

Fax: (623)935-2975

13055 W McDowell Rd, Suite E-106

Avondale, AZ 85392

TELEHEALTH

Not all visits are appropriate for telehealth appointments. Here are a few examples of appointments that can be seen using telehealth.  Some appointment types may require vitals.  Patients must have been seen within the last year in order to utilize telehealth visits.  You must be physically in the state of Arizona for Telehealth.

ADHD – provided the patient has had regular follow-ups.  Will require a weight.
Allergy symptoms – provided you have not had a fever.  
Mental health – Depression and anxiety. 
Contraception management – Continuations only, no new starts
Irregular Periods
Lab Follow up
Pink Eye- provided there are no other symptoms.
Diabetes follow-ups – Will require recent blood sugar readings.
Blood pressure follow-ups – Will require weight, heart rate, and blood pressure
Weight Management – Will require weight, heart rate, and blood pressure
High Cholesterol
Positive Covid - You have a positive at home covid test or someone in your home has tested positive.

If you are wanting to be seen for something not on this list, call our office to see if a telehealth visit would be appropriate.


Parents must be present for the appointment if the child is under the age of 18.  This does not apply for contraception or sexual health if the patient is at least 14 years of age.

The patient must be present for the Televisit.
 
Some appointments will require vitals to be obtained.  There are several ways you can get your own vitals.  

Weight – An at home scale is sufficient. 
Heart rate – Some smart phones and fitness watches can determine your heart rate.  If you do not have access to these devices, you can place two fingers (not your thumb) on the large vein in your wrist or neck until you can feel your pulse.  Count the number of beats for 15 seconds.  Then multiply this number by 4.
Oxygen level – Some smart phones and fitness watches can read these for you
Blood pressure – An at home blood pressure cuff is sufficient.  These can be obtained at your local pharmacy.
Temperature – Any over the counter thermometer is sufficient.

 
Most insurance companies are covering telehealth visits.  These visits will be billed to your insurance company just like an in-office visit with a telehealth modifier.   Please check with your insurance company to see whether your plan offers telehealth benefits and what your cost sharing might be.  Any deductibles, copays or co-insurance will be billed to you after consideration from the insurance company.  If your insurance company denies or does not cover telehealth benefits, these visits will be offered at our self-pay rate of $89.00.  If after starting the telehealth visit, it is determined your visit cannot be completed and instead will require an in-office visit, your insurance company may be billed for a “virtual check in” and an in-office appointment will be scheduled.

Your telehealth visit is just like an in office visit except from the convenience of your home.  While we do our best to stay on time, just like an in office appointment, your provider may run behind.  We appreciate your patience.